If you have any further questions that are not listed below feel free to use our 24/7 online chat support and one of our employees will be happy to assist you
Although it is not required we do recommend it as it ensures the booking has been pre-booked and will therefore take priority during peak times. For Airport journeys it will save you time and hassle by paying beforehand. That being said many customers simply pay the fare to the driver once reaching the destination.
In this case the office will issue you with a full refund however if it is a last minute booking we will ring you quickly and let you know if we feel we cannot make your requested pick up time. This hardly ever happens, as our driver will be waiting for you at the agreed location at time.
Booking a journey with the driver is unsafe as it is not an official booking so the control room will have no record of it and will not know where you are going. In this scenario the office is not liable for any loss or damage however you can request a particular driver that you have used previously. Once booking a your journey to the airport we can happily also book the return at the same time.
The most popular method is paying cash to the driver once reaching the destination. However you can book online via card or using paypal and the same methods can be used when using our iPhone app.
When you book online or using the iPhone app, you can track your driver yourself for peace of mind. However in the event this cannot be done then simply call our control room, or use our 24/7 chat support online and we will locate the car straight away.
Our Driver will meet you at the information desk in every airport, however you can request him to be waiting with a plaque card with your name or to pick up your clients.
This depends on where the pick up or destination is. Our highly skilled staff can tell you this when booking your journey but rest assured our 5 star driver will always be made aware of any road closures and their experience will get you to the airport in the shortest time possible.
This is no problem at all for Lastminutecarz! Our drivers are well experienced with great knowledge of the London area so they will get you where you need to go in no time. Furthermore the drivers PDA is equipped with a navigation system so the rare occasion they are not aware of the place you will still arrive on time. Drivers will take the shortest route to save travel time.
Our Highly Skilled staff along with our latest booking and despatch system will certainly be able to advise you how long the journey is to take during peak and off peak times. This will also include any stop offs or drop offs that may need to be made.
Depending on your location is can take from between 2 Minutes to 30 Minutes.
Saloon Cars for 4 passengers and 2 suitcases
Estate Cars for 4 passengers and 3 suitcases
MPV Cars for 5 passengers and 5 suitcases
Executive Cars for 4 passengers and 2 suitcases
8 Seater Cars for 7 passengers and 6 suitcases
We have several offices, our main one being in North West London, besides Kingsbury Station. However we transport over 1500 passengers all throughout London. We are proud to say we are the fastest growing Minicab Company in London.